Terms of Service

Effective Date: November 21, 2024

Welcome to Randamu Anime ("we," "our," or "the site"), a platform dedicated to empowering Anime, Comics, and Games (ACG) creators and fans alike. Our service enables creators to manage sales, run online stores, and engage with fans worldwide through our Point of Sale (POS) system. Fans can access their favorite creators and everything ACG in one place, while events benefit from enhanced user experience and better community service.

By accessing or using Randamu Anime (the "Service"), you agree to comply with and be bound by these Terms of Service (the "Terms"). We use the sale information to make analytics of the current market, and the data that we collect will be kept confidential.

Please take a moment to review these Terms. If you have any questions or concerns, feel free to contact us. Your use of the Service indicates your acceptance of these Terms.

By using Randamu Anime, you agree to comply with and be bound by these Terms, along with any future updates. We reserve the right to modify, suspend, or terminate any part of the Service at our discretion. This includes, but is not limited to, changes to the features, functionality, or availability of the Service.

We will make reasonable efforts to notify you of any significant changes to the Terms or the Service. However, it is your responsibility to review the Terms periodically to stay informed about any updates. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

If you do not agree with any changes to the Terms, you must stop using the Service immediately. We are not liable for any losses or damages resulting from your failure to comply with the updated Terms.

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use the Service. If you are under 18, you must have the consent of a parent or guardian to use our platform. By using the Service, you represent and warrant that you meet these eligibility requirements.

If you are registering on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, the terms 'you' and 'your' will refer to both you as an individual and the entity you represent.

We reserve the right to request proof of age or authorization at any time. Failure to provide such proof may result in the suspension or termination of your account. Additionally, we may, at our discretion, refuse to offer the Service to any person or entity and change our eligibility criteria at any time.

To access the POS system, you must create an account on Randamu Anime. You agree to provide accurate and complete information during the registration process and to update your account details when necessary.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

You agree not to share your account credentials with others or allow others to access your account. You are solely responsible for any actions taken under your account, whether authorized by you or not.

We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity. In such cases, we may also take legal action to protect our rights and the rights of other users.

By using the POS system, you agree to allow us to collect and analyze sales data to understand the current market trends. Rest assured, all data collected will be kept confidential and used solely for analytical purposes to improve our services and support the ACG community.

The Service allows creators to upload and sell merchandise and products related to Anime, Comics, and Games (ACG). As a creator, you agree to:

• Only upload products that you have the legal right to sell.
• Set your pricing and manage your product listings.
• Comply with all applicable laws regarding the sale of your products, including consumer protection and tax laws.
• Ensure that your products do not violate any intellectual property rights, trademarks, or patents.
• Provide accurate and complete information about your products, including descriptions, prices, and availability.
• Update your product listings as necessary to reflect changes in availability, pricing, or other relevant information.

By using the POS system, you agree to:

• Use the platform only for legitimate sales of physical or digital products.
• Maintain the accuracy of product descriptions, prices, and availability.
• Process orders and shipments promptly and communicate with customers regarding any issues.
• Handle customer inquiries, complaints, and disputes in a timely and professional manner.
• Ensure that all transactions comply with applicable laws and regulations, including those related to consumer protection and taxation.
• Keep your account information, including payment details, up to date.
• Respect the privacy and personal information of your customers and handle their data in accordance with our Privacy Policy.

We use the sale information to make analytics of the current market, and the data that we collect will be kept confidential.

You retain ownership of your products and any related content you upload to Randamu Anime. By submitting products for sale on our platform, you grant Randamu Anime a non-exclusive, worldwide, royalty-free license to display, distribute, and promote your products on the platform and through related marketing channels. This license allows us to use your content for the purpose of operating, promoting, and improving our services.

You represent and warrant that you have all necessary rights to grant this license and that your content does not infringe on the rights of any third party. You agree to provide accurate and complete information about your products and to update this information as necessary to ensure its accuracy.

Randamu Anime does not claim ownership of your content, and you retain all rights to your content. However, by making your content available on our platform, you agree to allow others to view and purchase your products. You also agree that Randamu Anime may monitor and review your content to ensure compliance with our policies and guidelines.

If you remove your content from the platform or terminate your account, the license granted to Randamu Anime will end, except for the reasonable time required to remove your content from our systems and backups. Please note that removing your content or terminating your account does not affect any rights granted to customers who have purchased your products.

You agree not to upload or sell products that:

• Violate Intellectual Property Rights:: This includes, but is not limited to, unauthorized use of copyrighted materials, brand names, logos, or patented inventions.
• Are Illegal or Harmful:: This includes products that are prohibited by law, contain hazardous materials, or encourage violence, self-harm, or illegal activities.
• Contain Offensive or Discriminatory Content:: This includes products that promote hate speech, racism, sexism, homophobia, or any form of discrimination or harassment.
• Are Counterfeit or Fraudulent:: This includes products that are fake, replicas, or otherwise intended to deceive customers about their origin, authenticity, or quality.
• Infringe on Privacy or Rights of Others:: This includes products that contain personal information, images, or likenesses of individuals without their consent.
• Are Adult or Sexually Explicit in Nature:: This includes products that contain pornography, nudity, or sexually explicit content.

We reserve the right to remove any products that violate these guidelines and suspend or terminate your account. Additionally, we may report any illegal activities to the appropriate authorities.

The POS system is free to use for listing and selling products. However, if you choose to use the optional analytics feature, a fee will be charged for access to this service. The analytics fee will be billed separately and is not included in the regular transaction processing.

Payments for product sales will be processed according to the payment method you select during account setup. You are responsible for any additional costs, including taxes, shipping, or processing fees associated with your sales.

As a creator using the Randamu Anime POS system, you are responsible for setting your own refund and cancellation policies for the products you sell. Any disputes between you and customers regarding refunds or cancellations should be handled directly between the two parties.

If a customer requests a refund or cancellation, you must respond promptly and provide clear instructions on how to proceed. Ensure that your refund and cancellation policies are clearly stated on your product listings to avoid any misunderstandings.

In the event of a dispute that cannot be resolved directly between you and the customer, Randamu Anime may, at its discretion, step in to mediate the issue. However, Randamu Anime is not obligated to intervene and will not be held liable for any disputes or issues arising from refunds or cancellations.

Refunds and cancellations may be subject to fees or deductions as specified in your policies. It is your responsibility to ensure that customers are aware of any such fees before completing a purchase.

Your use of the Service begins when you register for an account and continues until terminated. You may terminate your account at any time by contacting us directly. Upon termination, you will no longer have access to the Service, and any pending transactions will be processed according to these Terms.

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, illegal, or harmful activity. Additionally, we may terminate your account if we believe your actions are detrimental to the community or the integrity of the platform.

Upon termination, any data collected during your use of the Service will be retained for analytical purposes to understand market trends. Rest assured, all data will be kept confidential and used solely to improve our services and support the ACG community.

We value your privacy. Our Privacy Policy explains what data we collect, how we use it, and how we protect it. By using the Service, you agree to the collection and use of your personal information as described in our Privacy Policy.

The types of data we collect include, but are not limited to, your name, email address, payment information, and any other information you provide when creating an account or using the Service. We may also collect data about your usage of the Service, such as transaction history, preferences, and interactions with other users.

We use this data to provide and improve the Service, process transactions, communicate with you, and for other purposes described in our Privacy Policy. We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse.

You have the right to access, update, or delete your personal information at any time by contacting us. For more details on how we handle your data, please review our full Privacy Policy.

By using the POS system, you agree to allow us to collect and analyze sales data to understand current market trends. Rest assured, all data collected will be kept confidential and used solely for analytical purposes to improve our services and support the ACG community.

To the fullest extent permitted by law, Randamu Anime and its affiliates are not responsible for any indirect, incidental, or consequential damages arising from your use of the Service, including any errors, failures, or interruptions in the POS system or related services.

This includes, but is not limited to, loss of revenue, loss of profits, loss of business, loss of data, or any other financial losses or damages that may result from your use of the Service.

Randamu Anime does not guarantee the accuracy, completeness, or reliability of any content or information provided through the Service. You acknowledge that your use of the Service is at your own risk.

In no event shall Randamu Anime’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the Service during the twelve (12) months immediately preceding the date of the claim.

You agree to indemnify, defend, and hold harmless Randamu Anime and its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, losses, liabilities, damages, expenses, and costs (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your use or misuse of the Service.
• Your violation of any terms of this agreement.
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or proprietary rights.
• Your violation of any applicable laws, rules, or regulations.
• Any content or materials you upload to the Service.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Service.

These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Singapore, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the updated date, and we may also notify you through email or other means. Your continued use of the Service after any such updates constitutes your acceptance of the new Terms. You are encouraged to review these Terms periodically to stay informed about our policies.

If you have any questions about these Terms, please contact us at:

Email: sakin@randamuanime.com

Phone: +65 8776 5829

Address: 160 Robinson Road, #14-04 SBF Center, Singapore 068914

Website: https://www.randamuanime.com/